Our Aims
2 Care exists to enable vulnerable people realise their individual potential as valued citizens in the community within a safe supported environment.
Our 20 years of experience is under pinned by our extensive training programmes which include achieving N.V.Q. levels from 2 through to 4 (including Registered Managers Awards). We are also members of the nationally acclaimed ‘SITRA’ group who provide the majority of our team training.
Therefore, we have a particular understanding of the problems of the mentally ill, and are able to give appropriate help and support by offering a range of services and facilities designed to help them overcome their individual difficulties.
Our speciality is supporting people who have been in many hostels and care home situations which have failed. Some have spent up to 18 months on acute psychiatric wards or trapped in the “revolving door” hospital system.
Service users are encouraged and invited to be involved in our decision making with responsibility shared between residents and staff, incorporating the six principles of a therapeutic community
which are listed below:-
- Everyone must be valued and treated with dignity and respect
- Everyone has the right to privacy
- Everyone has the right to live as independently as possible according to their choices, abilities and needs
- Everyone has the right to good quality housing in the community
- Everyone should have access to the local community facilities and services
- Everyone’s life can be made richer by a sense of belonging and acceptance
Statement of Service Users Rights and Responsibilities
2 care promises to make sure all Service User rights are respected and that we will make clear your responsibilities and will support you with them.
2 Care will share all appropriate information, including making sure you can see what is in on your personal files, and making sure we keep everything confidential.
2 Care will make sure all complaints and appeals are dealt with using our policies, making sure your rights are protected and your views recorded at all times.
2 Care will make sure you can pursue any dispute about any of our policies or procedures
2 Care will explain, and support with, any legal rights, including anything to do with tenancy agreements etc
2 Care will welcome and encourage contact and involvement with family friends and other people in the community
2 Care will ensure privacy rights are respected at all times, as will everyone’s choices and personal freedoms
2 Care offers everyone the right to take up or refuse the service we provide before a tenancy begins
2 Care will ensure your rights not to be harassed for any reason are respected.
Please be aware that all Service Users are responsible to pay any agreed contribution towards our service.
Please be aware that all Service Users have a responsibility to behave in an acceptable way and not to be a nuisance, not to
harass anyone on any grounds, and not to be violent.
Please be aware that all Service Users are expected to agree to engage with the service when beginning a tenancy.
Please be aware all Service Users are expected to agree to allow reasonable access by 2 Care staff to your room. This would mainly be for safety reasons and would be arranged at a time that suits you.
Mike Stupple
Managing Director
Our objectives
To enable service users to identify their needs and to be supported to meet them through the use of needs-based, structured Support Action Plans.
Each service user is assigned a Keyworker to help identify specific needs and aspirations, and to support them in meeting their aims and goals.
To work towards relating well to other members of their community and to develop positive relationships through the shared experience of communal living.
To make opportunities available for residents to take responsibility for themselves and the environment in which they live.
To encourage service users to make their own choices and to be allowed the freedom and support to take appropriate ‘positive risks’; to learn and build upon their independent living skills.
To give appropriate help and support by offering a range of activities and facilities designed to help overcome any particular difficulties.
To motivate and encourage participation in the many varied activities and facilities available on and off the complex, and to give service users guidance and assistance in participation in the wider community, such as undertaking education, training and voluntary work etc.
To provide an informal ‘extended family’ environment which encourages an atmosphere of stability and familiarity, and which in turn promotes confidence and self esteem.
To strongly support the maintaining of existing family relationships, and encouragement and assistance with re-building previous ones
To encourage mutual respect of different viewpoints, and appreciation of the differences in others’ social, cultural and ethnic backgrounds.
To challenge the constraints and stigmas which are placed on individuals with mental health difficulties.